Creating a Text-to-Speech Greeting

Owned by Pieter Oosthuizen
Jun 14, 2019
2 min read

Follow this guide to create a new Text-to-Speech Company Greeting.

All greetings created here can be used in the company PBX settings which includes:

  • Voice Menus (IVRs)

  • Call Groups

Greetings created or uploaded here are not available to Company users under their profiles. See Updating Users

 

Create a new Text-to-Speech Greeting

Navigate to Settings:

Click on Greetings

Click on the TEXT TO SPEECH button. The below popup will be displayed. Complete the fields using the reference table below:

Field

Detail/Description

Field

Detail/Description

Name

Give your Text-to-Speech greeting a unique name.

Body

Type in the text that you would like converted into a voice file here.

Hints:

  • Use Commas (,) to add time between sentences.

  • Use words like 'dot' instead of (.) E.g dot com instead of .com

 

Note: Do not include any line breaks in the “Body” field of the Text to Speech. If you receive an 'Internal Error'. Please just click on Convert Again.

Voice

Select a voice you would like to use from the dropdown.

Click CONVERT to start the conversion.

You will be able to play/upload the voice file after the conversion has finished.

The below video provides a walkthrough of the text to speech functionality:

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