Find Me (My Profile)

Owned by anelia (Unlicensed)
Dec 18, 2020
2 min read

This section of support provides articles and how-to instructions on configurable options available under the Find Me Section under the My Profile section on the VUC4, the VL Telecom Unified Communications Platform.

Navigate to the Find Me Section under the My Profile section on the VUC4 Platform:

View all Find Me rules. You can also update any existing rules.

You can add a new Find Me rule by clicking on the icon.

 

  • From:

    • If you would like this rule to be triggered when a specific number calls you.

  • DID Number:

    • If you have more than one DID number you can select which one should trigger this Find Me Rule.

  • Priority:

    • Enter a priority number 1 or 2

    • The lowest value will take the highest priority

The maximum priority number available is 2. (You can only define a maximum of 2 Find Me rules).

  • Response

    • The Table displays all the available responses and the meaning of each:

Response Name

Description

Additional Options (fields)

Response Name

Description

Additional Options (fields)

Voicemail

This option will send calls to the User’s voicemail. If Voicemail to Email is selected, this will deliver the voicemail to the email address for this user.

Greeting - A select dropdown to upload or create a text-to-speech voicemail greeting to be played.

Forward To

This option will forward calls to another internal (extension) or external number (Usually a mobile number).

To - A select dropdown with two options (Number & Extension).

Number - This is the number the call should be forwarded to.

Extension - The extension the call should be forwarded to.

Fax Box

This option will forward any inbound traffic to your fax box. 

N/A

  • Find Me Options:

    • This option specifies when this Find Me rule will be triggered:

      • Offline (When you’re offline)

      • Busy (When you’re in-call)

      • No Answer (When the call is un-answered)

  • DND (Do Not Disturb):

    • When this option is selected this rule will be triggered immediately without trying to send the call to the user.

Select OK to create the Find Me rule. The additional Find Me rule will be created.