Greetings (Business Talk)

This section of support provides articles and how-to instructions on configurable options available under the Greetings Section under the Company section of VUC4, the VL Telecom Unified Communications Platform.

Navigate to the Greetings Section under the company section on the VUC4 Platform:

You can listen to all the greetings that are loaded on the platform by clicking on a greeting.

To add a new Greeting selecting the icon.

Add the greeting of your choice:

Option

How It Works

Option

How It Works

Record

This option allows you to record a greeting in realtime to use under greetings. 

Text-to-Speech

This option allows you to convert Text into speech:

Note: Do not include any line breaks in the “Body” field of the Text to Speech. If you receive an 'Internal Error'. Please just click on Convert Again.

From File

Upload or Drop a file from your computer.

Important: Files need to be in MP3 or WAV format and should not be larger than 3MB in size.