Navigation Menu

This documentation page covers the menu of the VUC4 Navigation Menu.

 

Field Name

Description

Field Name

Description

Contacts

Select this option to view and add contacts.

Chats

This option you can start and view chats between all contacts, including internal staff members.

Recents

This option displays all recent calls.

My Profile

View and update your profile details.

Greetings

Add and view greetings

Find Me

User can create call forwarding options on platform

Speed dials

Add and view speed dials on platform

Account

View all information regarding your account

Phone Numbers

View phone numbers that are allocated to account

Payments

View all payments under account

Billing

View all billing information of account

Rates

View all current rates of different countries.

Recordings

View and listen to all recordings

Voicemails

View and listen to all voice mails

Company

This is an Admin Feature available for all admin users

Users

View all users using platform in company

Branches

View Branches of company

Numbers & Extensions

View all numbers and extensions in the company

Auto attendant

All Corporate greetings and voice menus

Call Groups

Create and View company groups (Example: Accounts Department)

Call Parking

Create parking for incoming calls

Greetings

Create and view greetings

Settings

Update and view settings

VoIP Devices

View and add VoIP devices

Billing

View all billing for company

Recordings

View and listen to all company recordings