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This section of support provides articles and how-to instructions on configurable options available under the Chats Section on the home page on the VUC4, the VL Telecom Unified Communications Platform.

Navigate to the Chats Section on the home page on the VUC4 platform:

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Select the Contact you would like to start a chat with.

VL Telecom Documentation > Managing Chats > Screenshot 2020-12-18 at 15.34.37.png

You can search for a contact by clicking on the icon.

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Select your Contact you would like to chat with:

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You can send messages and review all messages between yourself and your contact

VL Telecom Documentation > Managing Chats > Screenshot 2020-12-18 at 15.35.03.png

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You can send attachments by clicking on the icon

VL Telecom Documentation > Managing Chats > Screenshot 2020-12-18 at 15.39.50.png

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You can search for messages by clicking on the icon.

VL Telecom Documentation > Managing Chats > Screenshot 2020-12-18 at 15.39.58.png

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Additional options available in chat. You can view Contact Info, Select Messages or Clear Messages.

VL Telecom Documentation > Managing Chats > Screenshot 2020-12-18 at 15.40.08.png