Find Me rules are rules defined that allow a user or administrator to define rules that will route calls based on selected criteria.
| Table of Contents |
|---|
...
Phone numbers or DIDs are telephone numbers that can be used on your account.
| Info |
|---|
VL Telecom offers telephone numbers is 65+ Countries worldwide. Order a new number here. |
| Table of Contents |
|---|
Adding a New Phone Number
Navigate to Settings:
...
Click on Users Numbers and select a User in the listAdd Phone Number:
...
The User details page below screen will be displayed:
...
Click on the 'Find Me' button:
The Find Me page displays a list of all Find Me rules defined for this particular user:
...
Adding a new Find Me rule
To add a new Find Me rule, click on the ‘Add’ button. The popup below will be displayed:
...
Complete the above fields (explained in detail below) to create a new Find Me rule:
From:
If you would like this rule to be triggered when a specific number calls you.
DID Number:
If you have more than one DID number you can select which one should trigger this Find Me Rule.
Priority:
Enter a priority number 1 or 2
The lowest value will take the highest priority
| Info |
|---|
The maximum priority number available is 2. (You can only define a maximum of 2 Find Me rules). |
Response
The Table displays all the available responses and the meaning of each:
...
Response Name
...
Description
...
Additional Options (fields)
...
Voicemail
...
This option will send calls to the User’s voicemail. If Voicemail to Email is selected, this will deliver the voicemail to the email address for this user.
...
Greeting - A select dropdown to upload or create a text-to-speech voicemail greeting to be played.
...
Forward To
...
This option will forward calls to another internal (extension) or external number (Usually a mobile number).
...
To - A select dropdown with two options (Number & Extension).
Number - This is the number the call should be forwarded to.
Extension - The extension the call should be forwarded to.
...
Fax Box
...
This option will forward any inbound traffic to your fax box.
| Info |
|---|
A number/DID is required dedicated to a Fax Box in order to receive faxes in your Fax Box. |
...
N/A
Find Me Options:
This option specifies when this Find Me rule will be triggered:
Offline (When you’re offline)
Busy (When you’re in-call)
No Answer (When the call is un-answered)
DND (Do Not Disturb):
When this option is selected this rule will be triggered immediately without trying to send the call to the user.
| Note |
|---|
Important: Only select this option if you want every call to forward through to this Find Me Rule. (Not Recommended) |
Select OK to create the Find Me rule. The additional Find Me rule will be created:
...
Deleting a Find Me rule
To delete a Find Me rule simply click on the Trash icon to delete the rule.
...
Click YES to delete the Find Me rule. Search for a number by typing in the country you wish to purchase a number for or scroll down the list for a number you wish to purchase.
...
Click on PURCHASE to complete the number order process.
| Note |
|---|
Important: Select countries requires verification of documentation prior to activation of the number. For a full list of restrictions and requirements, please click here. |
Related articles
| Filter by label (Content by label) | ||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
...