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Field Name | Description |
|---|---|
Name | Enter the Name of the Call Group |
Phone Number | Select the phone number the call group applies to |
Transmit Ringback | Select ✅ to transmit a ringback |
Greeting | Select the greeting of your preference |
Algorithm | Select Forking or Circular Hunting Circular Hunting Option: This means that the phone system will ring one extension and when not answered ring to the next. Forking Option: This means that all phone systems will ring simultaneously. |
Ring Timeout | Select Timeout for Ringing |
Members | Select the Users/Members for the Call Group |
Ending Action | Play Select Greeting and Choose Disconnect or Dial Input |
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